Search Code
Introduction
The Search Code provides protection for homebuyers, sellers, conveyancers and mortgage lenders,
who rely on the information included in property search reports undertaken on residential property
within the United Kingdom.
The Code also sets out minimum standards which organisations compiling search reports have to meet,
promotes the best practice and quality standards within the industry for the benefit of the consumer
and enables consumers and property professionals to have confidence in firms which subscribe to the Code,
their products and services.
While the Council of Property Search Organisations (CoPSO) will act as sponsor for the
Search Code, all private search companies will be able to join irrespective of size or
trade association membership.
Search companies can subscribe to the Search Code as a retailer and/or a compiler. The Property
Codes Compliance Board maintains a register of all subscribing firms. You can check whether a search
firm subscribes to the Code by searching the Register or by looking for the Search Code logo on their products.
Core Principles
Search providers which subscribe to the Code will:
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display the Code logo prominently on their search reports
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act with integrity and carry out work with due skill, care and diligence
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at all times maintain adequate and appropriate insurance to protect consumers
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conduct business in an honest, fair and professional manner
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handle complaints speedily and fairly
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ensure that all search services comply with the law, registration rules and standards
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monitor their compliance with the Code