The Plymouth based company failed to submit information required for a compliance spot check within specified deadlines. The PCCB Compliance Committee therefore imposed a suspension sanction as provided for under PCCB Rules. No appeal against the decision was received. The firm's details have been removed from the PCCB Register but may be reinstated at a later date if the firm submits to a further check and subsequently satisfies PCCB’s requirements.

Richard Footitt, Chairman of the PCCB said: “This action once again demonstrates that the PCCB will not hesitate to act where it finds instances of non-compliance.  It is in the interests of consumers and the many fully compliant Code subscriber firms that we uphold the integrity of the Search Code of Practice as the best guarantee of quality and standards in a difficult market. The PCCB expects nothing less than fully compliant practice from Code signatories.”