Consumer Enquiries

For information on home buying and selling including Home Information Packs and/or personal searches, the PCCB recommends that consumers visit the Government’s DIRECTGOV web site via;

http://www.direct.gov.uk/en/HomeAndCom
munity/BuyingAndSellingYourHome/Home
informationpacks/index.htm

For further information about HIPs and their role in the home buying and selling process, including information on estate agents and conveyancers, the PCCB has developed a basic Consumer Education Guide for buyers and sellers which you may find useful. This also contains links to further sources of information. Click here to access the Guide.

For enquiries relating to complaints and redress, consumers should contact:

The Property Ombudsman,
Beckett House,
4 Bridge Street,
Salisbury,
Wiltshire
SP1 2LX
Telephone: 01722 333306
E-mail: admin@tpos.co.uk
Web: www.tpos.co.uk

Business and Industry Enquiries

For information on PCCB registration, renewal or compliance with the Codes;

Property Codes Compliance Board,
Caswell House,
Towcester
NN12 8EQ
Tel: 01327 355234
E-mail: info@propertycodes.org.uk

Other contacts

Search Code: CoPSO: 020 7927 6836
info@copso.org.uk

HIP Code: AHIPP: 0870 950 7739
info@hipassociation.co.uk

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Company information

Property Codes Compliance Ltd
Company number 5741990 registered in England and Wales
VAT number 893 9128 75