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The PCCB maintains registers for companies committed to operating in accordance with the Search Industry Code of Practice and the Invasive Non-Native Species Code

Welcome

The Property Codes Compliance Board (PCCB) is an independent compliance body whose work centres on the Search Code and The Invasive Non-Native Species Code. The Search Code has delivered quality standards across the property search industry since 2006 and the Invasive Non-Native Species Code was introduced on 20th March 2015.

The PCCB maintains a register of firms committed to operating in accordance with the two Codes, monitors their compliance with the Codes and encourages non-subscribing search firms and invasive species remediation firms to sign-up to the respective Codes to promote increased consumer protection.

The benefits to consumers of choosing a firm registered with the PCCB is that the firm is committed to delivering an agreed standard of consumer service and has agreed to abide with The Property Ombudsman scheme (TPOs) that exists to provide consumers with appropriate redress in case of any unresolved complaint.

The benefits to firms of registering with the PCCB as a subscriber to the Codes are that they demonstrate commitment to industry standards, best practice and consumer protection. Firms registered with the PCCB as subscribers to the Codes are allowed to display the appropriate Code logo (below) to signify their commitment to the respective Code.

In order to reflect the constantly changing legal and business landscape the Codes are regularly reviewed in consultation with stakeholders, consumer organisations and the Government. This means aspects of the Codes and the Registration Rules can change in response to comments and feedback.

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The Search Code is sponsored by the Council of Property Search Organisations

The Invasive Non-Native Species Code is sponsored by the Invasive Non-Native Specialists Association

The sponsors are responsible for setting the standards included in the Codes, which will be reviewed at regular intervals with key industry bodies to ensure best practice.

Any queries on the content of the Search Code should be sent to: Council of Property Search Organisations: info@copso.org.uk

Any queries on the content of the Invasive Non-Native Species Code should be sent to Invasive Non-Native Specialists Association: info@innsa.org

The PCCB seeks to ensure that the information published on its website is up to date and accurate. However, the information on the website does not constitute legal or professional advice and the PCCB cannot accept any liability for actions arising from its use nor be held responsible for the contents of any pages referenced by an external link.

Latest News

PCCB to present at CoPSO Annual Conference

The date of this year's CoPSO Annual Conference has been announced.  It will take place on Thursday 26th October at the Victory Services Club in London and all code subscribers are encouraged to attend, as this year marks the 10th anniversary of the Sear…

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PCCB expresses concern at woeful performance by some Local Authorities

Local authorities causing delays to property sales and purchases

The Property Codes Compliance Board (PCCB), the regulator for the Search Code of Practice, today took the unusual step of publicly stating its concern at the very poor service being pro…

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TPOs

The Property Ombudsman scheme

adjudicates in disputes between consumers and companies registered with the PCCB.

Read more...

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